Free Standard Shipping. We offer free standard shipping on all orders over $75 within the United States, with most being delivered within 3-5 business days after it ships from our studio. Standard Shipping uses a mix of services and carriers, and is not a guaranteed service. Rural area delivery may take additional business days.
Guaranteed Shipping. After processing your order, Olive & Poppy offers Express and Next Day shipping to guarantee delivery for our customers.
Express — $10 flat rate, 2-3 Days
Overnight – $25 flat rate, Next Day
International – $35 flat rate
The ship method you select during checkout determines when you will receive your package. Once an order is placed, all in-stock items will ship from our studio within 1-2 business days.
International shipping is available for a flat rate of $35 per order. Please contact us at firstname.lastname@example.org for volume order requests.
EASY RETURNS & EXCHANGES
If you received your order and aren't totally happy with it, you are welcome to return it to our studio within 14 days of the ship date for a refund less shipping (if applicable), to the original method of payment. The merchandise must be unworn, and original packaging must be included. We'll send you an email as soon as your return has been received and processed. This may take 2-3 business days for the refund to post depending on the card issuing bank.
*Personalized or monogrammed items can not be returned.
Olive and Poppy
3490 Quail Ct
Napa, CA 94558
Olive and Poppy products that are purchased online can not be returned to retail locations.
If you have any questions, please feel free to contact us at email@example.com.